Frequently Asked Questions
Most frequent questions and answers
1. What types of jerseys do you offer?
We offer a wide range of jerseys, including sports jerseys, custom jerseys, and fan merchandise. All our products are made with premium materials to ensure durability and comfort.
3. Do you ship internationally?
Yes, we ship jerseys worldwide. Shipping costs and delivery times vary by location. You can view shipping options during checkout.
5. How do I know what size to order?
We provide a detailed size chart for every jersey to help you find the perfect fit. Please review it carefully before placing your order. If you have additional questions, feel free to reach out to our support team.
7. Can I cancel my order?
You can cancel your order if it has not yet been processed for shipping. Contact us immediately at [[email protected]] to request a cancellation.
9. Do you offer custom jerseys?
Yes, we offer customizable jerseys for teams, events, or personal use. For more details, contact us at [[email protected]].
2. How long does it take to receive my jersey order?
- Processing Time: Orders are typically processed within 3-5 business days.
- Shipping Time: Shipping takes approximately 7-14 business days, depending on your location. You will receive a tracking number once your order has been dispatched.
4. Can I return or exchange a jersey?
We accept returns or exchanges only for defective or incorrect items. To initiate a return or exchange:
- Contact us at [[email protected]] within 7 days of receiving your order.
- Provide a description and photo of the issue.
- Items must be unworn, unwashed, and in their original packaging.
Please note that we do not accept returns for reasons such as size issues. Be sure to check our size chart before ordering.
6. What payment methods do you accept?
We accept payments exclusively through PayPal, offering secure and convenient transactions.
8. What should I do if I receive the wrong jersey or a defective item?
If you receive a defective or incorrect item, contact us within 7 days of delivery at [[email protected]]. Please include:
- A description of the issue.
- Photos of the item received.
We will work with you to resolve the issue, either by providing a replacement or issuing a refund.